Telephone dept collection and field service
For Culpa Inkasso making sure that debts are paid involves more than just classical debt collection. In fact, dealing with debtors in a psychologically sound, diplomatically persistent and tactical manner is the real key to success.
Telephone debt collection + field service = efficient combination to induce payment
| Extensive debt collection options
- Efficient reminder/investigative techniques
- Effective face-to-face tactics
- Fair rapprochement of debtors and creditors
| Culpa Inkasso provides:
- Tactically trained staff
- Industry-related know-how
- Exercising tact and sensitivity
| Debt collection by phone is one of the most effective and lowest-cost activities in a payment reminder process. Very competent and excellently trained Culpa Inkasso staff have wide-ranging experience in telephone interactions, including specific and vital industry knowledge. These advantages put Culpa Inkasso in the unusual position of being able to very efficiently conduct pre-litigation debt collection phone calls, always using the right measure of tact.
| In conjunction with telephone debt collection, Culpa Inkasso effectively uses its field service to recover outstanding debts. This method of debt collection is highly effective with debtors who are reluctant to pay, when payment reminders and telephone calls have not had the desired effect. However, it is not the mission of Culpa Inkasso’s specially trained staff to put pressure on debtors to an extent not permitted by law. By conviction Culpa Inkasso views itself as a fair and always legally-compliant service provider, specifically one who has set positive rapprochement between debtor and creditor as its goal. The goal is to reach face-to-face, definitive agreements on payment terms in a professionally tactful manner.
When necessary, Culpa Inkasso’s field service can also of course be tasked to ascertain valid addresses or other contact details, financial circumstances, and undeclared work or income. |
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